Privacy Policy

Effective Date: February 23, 2026

Last Updated: April 2, 2026

This Privacy Policy explains how Disqode ("Disqode," "we," "us," or "our") collects, uses, shares, and protects personal information when you use https://disqode.com and related services (the "Service").

1. Information We Collect

We may collect the following categories of information:

  • Account and identity information: GitHub username, GitHub ID, display name, profile image, and available email data returned by GitHub OAuth
  • Workspace and user content: code, files, room/chat content, collaboration metadata, and profile information you submit
  • Usage and device information: IP address, browser type, pages viewed, timestamps, referring URLs, and diagnostic logs
  • Billing and transaction information: subscription plan, billing status, payment method metadata, and transaction records provided by Stripe
  • Support communications: messages, attachments, and contact details you provide when contacting support

We do not intentionally collect full payment card numbers on our own servers. Card payment data is processed by Stripe.

2. How We Use Information

We use information to:

  • Provide, maintain, and improve the Service
  • Authenticate users through GitHub and manage sessions
  • Process subscriptions, payments, refunds, and billing support requests
  • Operate collaboration features and workspace functionality
  • Detect, prevent, and investigate abuse, fraud, security incidents, and policy violations
  • Communicate transactional updates, product notices, and support responses
  • Comply with legal obligations and enforce our Terms of Service

Where applicable, we process personal information under one or more of these legal bases:

  • Performance of a contract (providing the Service you request)
  • Legitimate interests (security, fraud prevention, product improvement, and customer support)
  • Consent (where required by law, such as certain cookies or marketing communications)
  • Legal obligations (compliance with applicable law, regulation, or lawful requests)

4. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, functionality, analytics, and performance. You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

5. How We Share Information

We may share information with:

  • Service providers that help us operate the Service (such as hosting, infrastructure, analytics, and customer support tools)
  • GitHub, as part of account authentication and integration workflows
  • Stripe, for payment processing, billing operations, fraud prevention, and financial compliance
  • Professional advisors and legal authorities when necessary to comply with law, protect rights, investigate misuse, or respond to lawful requests
  • Potential acquirers or successors in connection with a merger, acquisition, financing, or asset sale

We do not sell personal information.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

We may process and store information in the United States and other countries where we or our service providers operate. Data protection laws in those countries may differ from those in your jurisdiction.

9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request portability of personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing relies on consent

To exercise rights, contact [email protected]. We may need to verify your identity before processing a request.

10. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

11. Third-Party Services

Our Service may link to or integrate with third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date and provide additional notice where required by law.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].